2nd Chandler’s Ford Scouts’ Privacy Policy

This privacy policy is for this website 2ndchandlersfordscouts.co.uk and the services provided by the 2nd Chandlers Ford Scouts Unit.

Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you. This policy is intended to help you understand:

• What personal information will we ask you for?
• What do we use this information for?
• Lawful Basis For Using your Personal Data in this way:
• What happens if you do not provide this Personal Information?
• Who do we share your data with?
• How long do we keep your data for?
• How do we keep your data safe?
• Do we transfer your personal information outside the EEA and what safeguards are in place?
• Do we collect any other information from you?

This Privacy Policy covers the information we collect about you when you use our services, or otherwise interact with 2nd Chandlers Ford Scouts (for example, requesting an informational download, commenting on a blog post etc), unless a different privacy policy is displayed.

This policy also explains your choices about how we use information about you. Your choices include how you can object to certain uses of information about you and how you can access and update certain information about you. If you do not agree with this policy, do not use our Services or interact with any other aspect of our business.

What personal information will we ask you for?

We collect information about you when you provide it to us, when you use our Services. This will include contact details so that we may provide information to you and create accurate quotes.

When visitors leave comments on blogposts on the website we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

What do we use this information for?

How we use the information we collect depends in part on which Services you use, how you use them, and any preferences you have communicated to us. Below are the specific purposes for which we use the information we collect about you

For waiting lists:  We record the names and dates of birth of your children for the purpose of putting them on the waiting list for the unit.

For marketing purposes: We would like to use this information to keep you informed about events that we think you will be interested in. You can use the Unsubscribe button on our marketing emails to remove yourself from the list at any time.

Please get in touch with us using the details at the bottom of this policy if you would like us to remove your details from our customer records entirely.

For Hall bookings:  We use your data for contact purposes in order to manage your hall booking.

With your consent: We use information about you where you have given us consent to do so for a specific purpose not listed above. For example, we may publish testimonials or featured customer stories to promote the Services, with your permission.

 

Lawful Basis For Using your Personal Data in this way:

Contract: We use the personal information provided because you have asked for something to be done e.g. for some information to be sent or a quote.

Contract: The processing is necessary in relation to a contract you have entered into for a holiday or other arrangement or because you have asked for something to be done e.g. a quote, car hire, travel insurance

Consent: If it is necessary to process sensitive personal information in relation to your request (e.g. relating to health or religion) we will obtain your consent to collect this data and to share it with suppliers when necessary.

Legitimate Interest: If you have requested any of our services e.g. A quote for a hall booking, we would like to keep in touch about our products and services. If you do not want to receive any further information on forthcoming events, no problem. Just let us know using the contact details above or use the unsubscribe option on our emails.

What happens if you do not provide this Personal Information?

If you do not wish to supply us with this information, it will not be possible for us to answer your enquiry

Who do we share your data with?

• WE WILL NEVER SHARE YOUR DATA WITH OTHER COMPANIES FOR MARKETING PURPOSES. NOR WILL WE SELL OR RENT YOUR DATA TO THIRD PARTIES.
• Our website contact forms and emails are processed via our website hosting provider, Bluehost. You can access their privacy policy here
• Enquiries made via the contact form are made using Google forms and we use Google Analytics to track website traffic. Google’s privacy policy is here.
• We use email marketing hosted by Mailerlite to keep in touch. You can access their privacy statement here
• We sometimes use GDPR compliant third party software to help us with tasks and therefore need to process your data via their servers for processes such as bookings, and sending marketing emails. We disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.

 

How long do we keep your data for?

Personal data that we process via this website or any other method for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

We will retain your personal data as follows:

(a)Personal data supplied for the purposes of a hall booking or request to go on a waiting list will be retained for a minimum period relating to booking or until your child has finished at the unit.

(b) Data supplied for the purposes of general enquiries will be kept until the enquiry has been satisfactorily answered.

(c) Personal details attached to your booking will remain on our booking system invoices and be retained in accordance with the law relating to income tax and audit purposes. We do not retain any payment card details.

(d) If you leave a comment on a blog post on the website, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

How do we keep your data safe?

No system is guaranteed 100% secure but we have taken the appropriate precautions to safeguard your data wherever possible.

• Our website is protected by an SSL encryption certificate to create a secure link between our website and your browser protecting your information from hackers.
• Our Website is hosted on highly secure data servers with dedicated firewall protection.
• We only use GDPR compliant third party service processors for helping us to manage tasks (such as collecting details, sending you mailings). We disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure.
• We have taken all reasonable steps and have in place appropriate security measures to protect your information. We store your personal details on password protected computer systems.

Do we transfer your personal information outside the EEA and what safeguards are in place?

Our website is hosted by Bluehost on US Servers and your data is secured in line with GDPR requirements under their EU-US Privacy Policy.

Do we collect any other information from you?

Like many other websites our website uses Cookies. Cookies are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They do not identify you as an individual but can collect statistical data about your browsing actions and patterns which can help us improve our website user experience and deliver a better service. Please see our Cookie Policy for more details.

Changes to our Privacy Policy

We may change this privacy policy from time to time. We will post any privacy policy changes on this page

Contact Us

Your information is controlled by 2nd Chandlers Ford Scouts. If you have questions or concerns about how your information is handled, please direct your inquiry to:

Rachel Murdock

E-Mail: secretary2ndcfordscouts@gmail.com

Privacy Policy Effective Date: 12th October 2021